With the expansion of the Concierge team (which has gone more global with staff overseas) Linden Lab has expanded phone support for Concierge level customers (those who have more than 32,000sqm of land, paying 125USD per month or more).

Recently the Concierge team has added Spike, Belinda, Izzy, Kyle and Jay, which adds significantly to their timezone coverage. The Concierge phone lines will now be staffed from 1am SLT (US Pacific) to 6pm SLT, Monday to Friday (though there are hints that we may be seeing expansion of this to 7 day support in the not-too-far-distant future).